Returns & Exchanges
Wish to return or exchange your order? Simply follow below steps.
- 1. Register your return here: https://teym.returnless.com/en
- 2. Fold the items neatly and pack them in the original packaging. Returned items must be unwashed, unworn and free of any odours or pet hairs. A quick try-on is accepted, a long bike ride through the rain makes us less happy. Teym reserves the right to refuse returns that cannot be sold as new.
- 3. Take the package to the post office or drop-off point of your chosen carrier.
- 4. Once the package has been returned to Teym, it will be processed between 2 and 15 working days. You can choose to have the purchase amount refunded, or receive a coupon that can be used on a next order. If a coupon is chosen you do not pay shipping costs for your return package.
